Salesforce is a globally recognized customer relationship management (CRM) application global enterprises widely use. One of the most prominent features of Salesforce is its continuous innovation. Salesforce receives hundreds of innovative features thrice a year through seasonal releases. Undoubtedly, these seasonal releases bring significant benefits for enterprises; however, for testers or Salesforce Admins, these are no less than a nightmare. New features and functionalities need to be tested before deployment to production. However, Salesforce is a complex application; even minor UI changes can break your tests, leading to a never-ending test maintenance cycle, especially when using a code-based test automation solution.
Another way to reduce your testing and test script maintenance burden is to use a Salesforce test automation solution that can smartly understand the user’s screen. This will make testing Salesforce’s thrice-yearly releases a breeze.
Why do some automation tools struggle with Salesforce testing?
Before discussing what you should look for in a Salesforce test automation tool, let’s discuss why some automation tools struggle against Salesforce.
- Shadow DOM: Salesforce is a complex app that uses Shadow Document Object Model (Shadow DOM). The DOM is the basic structure and content of a webpage. By hiding internal DOM or shadow tree, Salesforce protects its web components from being manipulated by coding languages like HTML, CSS, and Javascript. Test automation tools in which test scripts are usually written in Javascript struggle with Salesforce testing since they won’t be able to trace IDs and attributes to act.
- iFrames & Dynamic Tabs: Salesforce has significantly improved its UI by adding features like iFrames, drop-downs, dynamic tabs, and pop-up windows, making testing more challenging. Dealing with nested or hidden frames can be very challenging using code-based tools, as it will take hours to create a test case with 30-50 steps. Furthermore, it will also result in a brittle script.
- Customizations & Integrations: Salesforce is a highly customizable application. Many enterprises have customized it per their unique business needs by changing views, layouts, and reports. Moreover, custom objects have also been added, making stinging to test every scenario with seasonal releases. Enterprises have often integrated their Salesforce instance with third-party apps such as Oracle NetSuite, HubSpot, etc. With seasonal releases, system admins must ensure that none of the existing workflows are impacted.
Overcome Salesforce testing challenges after every release with no-code automation.
It’s time to say goodbye to automation solutions solely relying on Objects. It would be best to look for a Salesforce test automation solution that eliminates the maintenance efforts and supports you in testing three Salesforce releases, upgrades, and maintenance updates. The optimal solution should be
- Zero-code: Select a zero-code Salesforce-aware test automation platform that knows metadata context. No-code automation will save time and reduce risks as business users can participate in testing.
- Self-configuring: The Salesforce test automation tool should quickly set up your existing configurations and manage test data.
- Autonomous: Select a test automation framework that automatically identifies the impact of change and autonomously heals test scripts without requiring human intervention.
- Cross-technology validation platform: Choose a test automation framework that supports comprehensive technology stack so that your critical integrations and customizations can be tested seamlessly.
